What type of commercial kitchen products does Galleyz sell?
We offer professional kitchen equipment for restaurants, hotels, cafes and catering companies. Our product range includes cooking equipment, cooling units, counters, dishwashers and other industrial kitchen appliances.
Do your products have a warranty?
Yes, all our products are covered by a manufacturer's warranty. Warranty periods may vary depending on product type.
How can I order products?
You can place your orders online through our website and market channels (trendyol-hepsiburada etc.) or contact our customer service team for detailed information.
What is the order delivery time?
Depending on the stock status and delivery area of the ordered products, they are delivered within an average of 2-3 business days. Delivery times may vary for our specially produced products.
Do you offer discounts for large bulk purchases?
Yes, we offer special pricing for bulk purchases. You can contact our sales representatives for details.
Technical Support and Service
Do you provide after-sales technical support?
Yes, we have technical support service for the products you purchased. You can contact our service team for your malfunction and maintenance requests.
Do you supply spare parts?
As Galleyz, we provide spare parts service for some of our products. You can contact our customer service for the spare parts you need.
Do you provide installation services?
Yes, we have a professional installation service for products that require installation. The installation process is carried out by our professional team.
Payment and Financial Information
What are your payment options?
We offer credit card, bank transfer and installment payment options. We can also offer special payment terms for larger purchases.
Do your prices include VAT?
Our prices are stated as including VAT. Details are on each product page.
Other
What are your return and exchange conditions?
For detailed information about our return and exchange policy, you can review the "Return and Exchange Policy" section on our website or contact our customer service.
Do you offer franchise or partnership opportunities?
Yes, we have cooperation opportunities with companies that want to partner in the industrial kitchen field. You can contact us for details.
Where is Your Location?
Our location is in İkitelli/Başakşehir - Istanbul. Our customers who want to see our place in person can visit us.
